USU presents innovations for digital customer service at Customer Contact Week
Unymira, a division of USU, will be presenting its digital customer service portfolio at Customer Contact Week (CCW) in booth 513.
IT-Management
Business- and
IT Service Management
Software solutions and consulting for BSM and ITSM based on ITIL®-compliant service lifecycle management.
Software License
Management
With SmartTrack for cost-optimized,
legally secured software license management.
Business Service
Monitoring
With ZIS system for highest levels of reliability and service level conformance for business-critical IT services.
Digital Interaction
Big Data
Analytics
A flexible and scaleable platform to analyse Big Data as a basis for data-driven services.
Digital customer first
solutions
unymira is your expert for customer first-solutions in Customer- & IT-service.
More than 800 customers trust in our innovative solutions
News
USU is pushing IT automation through OEM partnership with Flowster
USU is expanding the scope of its Valuemation IT service management product suite in the area of IT automation. To this end, it has concluded an OEM partnership agreement with FLOWSTER Solutions GmbH. With the help of the integrated FLOWSTER software, Valuemation can now also automate all processes for managing infrastructures in data centers.
Aspera SmartTrack increases SAM productivity with unlimited, shareable report dashboards
The new version 4.3.2 of Aspera SmartTrack offers shareable reporting dashboards and is fully GDPR compliant.