International Online Shops at a Glance

 Media-Saturn-Holding GmbH, based in Ingolstadt, brings together the Media Markt, Saturn and redcoon sales brands, which are managed independently of each other. With around 70,000 employees, the group, in which METRO AG holds a majority stake, is represented in 18 countries in Europe and Asia.

Since early 2012, Media-Saturn IT Services GmbH has monitored its international online shops with ZIS-System from LeuTek. Integrated monitoring focuses on over 20 applications and the related IT infrastructure. One particular advantage of introducing the LeuTek umbrella solution was how simple it was to integrate many different monitoring tools. In addition, direct monitoring was carried out on numerous servers by means of ZISAgent.

Through a combination of direct and indirect monitoring, LeuTek’s ZIS-System ensures that the monitored online shops remain available and thus function smoothly. To allow proof of consistent service availability to be provided in the future, appropriate service level monitoring is currently being set up with associated reporting.

By allowing us to visualize the full IT landscape for our online shops in ZISGUI, the use of LeuTek’s solutions enables us to identify any faults immediately and carry out targeted trouble-shooting.

Anna Röckseisen,
ZIS Application Operations